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Connecting to the C2C3 Cloud Desktop
Background
There are three main methods for connecting to the Cloud Desktop and as the User you are welcome to determine which works best for the way you work. In some situations you may choose to configure a PC at your office using the Microsoft PC option to utilize dual monitor support while also downloading the RDP to your iPhone or Mac at the home office.
Each option will suit different needs and we have provided our suggestion below as to when to use each.
| Access Method | Best Use | Notes |
| HTML 5 Web Browser | When on Go or using a “shared” device | Limited to one screen |
| Microsoft PC | Best experience from a PC | Allows multiple monitors |
| RDP Application | When connecting from Apple or Android | Must download RDP app from App Store |
HTML 5 Web Browser:
This connection option offers a true “turnkey” cloud option that supports multiple device types from Apple to PC as it simply requires a modern day Web Browser. That means you can connect from the same device you are reading this article on.
If you would like to download the most recent version of a Web Browser that will work with the C2C3 Cloud environment please click one of the following links.
For Step-by-Step instructions on how to connect to the C2C3 Cloud from a Web Browser please see Connect to C2C3 Cloud using a Web Browser
Microsoft Windows Remote Desktop from a PC
Microsoft PC users may utilize the RemoteApp and Desktop Connections Control Panel to connect any Windows 10 PC to the C2C3 Cloud Desktop. Doing so will offer a more traditional Windows based user experience which includes Dual Monitor Support and accessibility from the Start Menu. The configuration steps are available via the Connect a PC to the C2C3 Cloud KB and take less than three minutes to complete.
Microsoft Windows Remote Desktop from Apple or Android
Microsoft has published official Remote Desktop application for iOS, MacOS and all Android Platforms allowing C2C3 Cloud Users to connect to the C2C3 Cloud Desktop from these devices. While Microsoft has done a good job of attempting to replicate all Windows Features for these platforms, some items like cut/paste may use different key combinations to complete.
The first step in connecting from these devices is to download the Microsoft Remote Desktop app from your App Store. Links to those Apps are available in the Connect to C2C3 Cloud using the Microsoft RDP App KB.
Users of the C2C3 Cloud may request IT support to assist with the connection to the Cloud Desktop by emailing support@c2c3cloud.com with the Subject Line: Setup Support.