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Point will not open Error Code -17 / Please check the installation on the affected computer

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Background

When opening Point an Error Code -17 is presented

Other Error Codes include

Point could not connect to Point Data Server / Invalid URL: The format of the URL could not be determined.

Point is unable to connect to Point Data Server and will not open

Resolution

  1. Confirm the Time on the effected PC is within 30 seconds of: https://www.time.gov/
  2. Review the last time Windows Updates were applied. Steps to do so are available here.
  3. If updates have been applied since you last successfully opened Point, please review this KB or this VIDEO from the Point Website.
  4. Some Users do find it simplest to reinstall Point which is a second option.

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